GENERAL TERMS AND CONDITIONS

1- General Definitions

In this agreement “You” are the Client and “We” are Backpack Baby, the lessor. The rental service referred to consists in supplying equipment for a specific period of time. The actual area of our activities is Catalonia. Outside this area we reserve the right not to deliver or to charge extra costs according destination. Payments should be done always in advance. In case of reimbursement via international transfer, Backpack Baby will only asume the cost of commissions applied by our national bank, and the Client should be responsable for those corresponding to his bank.

The renting service it is subjet to material availability, and it refers to all the material that can be rented trough our web. The equipment complies with all the applicable European standars. The photographs and texts on the site are not contractual, and there may be slight variations in colours or models that will not affect its quality nor the renting agreement; they will be duly notified to the Client before confirming the reservation.

2- Order

The order should be received via e-mail or trough our web: it must be requested by Client at least 5 working days before the start of the rental period. Backpack Baby will confirm availability in less tan 48 hours and will send the client the order conditions and the final price. Once the conditions are accepted, the Client will proceed with payment and the order will be validated; the Client will receive an order number for his reference. The Client may be asked to send a copy of ID document or passport and accepts to send it when necessary (deposit document, etc).

Payment should be done at least 3 working days before the start date of the rental period. Payment can be done via bank transfer or by credit card. In case that the initial rental period is extended, the remaining amount should be paid the latest on the pick up day.

3- Prices

Prices are all in euro (€) and they include taxes. Delivery costs are not included.

Delivery costs (delivery and pick up):

• 25 € including tax for any order to be delivered in Barcelona metropolitan area (Barcelona and a surrounding area of 10 km).

• 30 € airport delivery.

For deliveries outside metropolitan area and surroundings, the delivery costs will be calculated on the basis of the place of delivery and the weight of the order.

Assembly of wood cots has an extra charge of 15 €.

4- Deposit

Any equipment will be delivered until the deposit has been paid, via bank transfer, credit card or in cash. The amount of the deposit it is indicated in each product page. In case that the material it is not returned on time, or with damages, we reserve the right to keep the deposit until material it is returned to us.

5- Delivery, use and return of the material

The rental period begins on the date on wich Backpack Baby makes available the equipment to the Client. Material will be delivered in good conditions and with proper packaging when needed; the Client must take care of it, to assemble it and dismantle it according to delivered instructions. The Client must also check the material when received and to confirm that it works and it is in good conditions for the purpouse it has been rented; the Client should sign the delivery slip showing his consent. In case that the material it is not in good condition or it does not correspond with the equipment ordered, the Client should let it know to Backpack Baby for its substitution. If delivery slip it is signed without objection, it will be understood that the equipment it has been delivered in good working conditions, and must be returned in the same condition. It is strictly prohibited to lend or to sublet material to third parties.

Backpack Baby –or someone designate by us- will deliver in our service times, from Monday to Saturday, from 8:00 to 19:00 h (we recommend to plan delivery/pick ups from Monday to Friday) at the address indicated by the Client

and always under appointment with Us trough e-mail, fax or telephone. For deliveries outside this time slot we reserve the right to charge extra costs.  

If pick up address it is different from the delivery address the client must let know to Backpack Baby at least 48 hours in advance.

The time slot requested by Client it s not contractual and Backpack Baby reserves the right of changing it at any time in case necessary or case of force majeure.  In case that the Client it is not at the address and time agreed, Backpack Baby will try to contact him to set up a new delivery appointment: in that case we reserve the right to deliver once the rental period has started and to charge and additional delivery cost; Backpack Baby also reserves the right to rent out to another client any equipment that could not be delivered on the date and at the time agreed upon. In case of events out of our control and cases of force majeure (strikes, storms, delays in delivery by other client, etc) Backpack Baby may be oblied to delay or annulment delivery, in wich case cannot be held responsable for their direct or indirect consequences.

The Client should return the the equipment in the same good conditions that was rented, and only slight damages and wear due to the normal use should be accepted. Backpack Baby reserves the right of charging penalti fares for improper use of equipment. This penalty fares can go from 10 € for losing material pieces to 15 € for improper use or abnormal wear. In case that the product it is returned broken or permanently unusable, the Client will be responsable for its repair (if possible) or replacement, and Backpack Baby reserves the right to keep the deposit until product has been replaced.

The rental period can be extend by the Client in agreemnet with Backpack Baby. In that case, the invoicing will be made on the basis of the total rental period, and the previous agreement will be valid up to the last day of the rental period. The rental period can not be less tan 1 day.

The client accepts the conditions described herein and undertakes its compliance as long as the rental period it is in force and until material has been returned to Backpack Baby or the carrier appointed by Us and at the place and time requested by Client. Until then, the Client will be responsable for the equipment and undertakes to keep watch over it. The Client will have all civil responsability for wrong use of material.

6- Cancellations

Cancellations are free of charge if done 3 working days before the rental date. Orders cancelled with less tan 3 working days can be subject to a penalty charge of 15 €, and a penalty of 100 % of the order amount will be charged if cancellations are done with less tan 24 hours.

Backpack Baby reserves the right of refusing to rental or cancelling the order in cases like: no stock availability, failure of deposit/order payment before the delivery date, delivery outside area, etc.

7- Return of the material and deposit return

At the end of the rental period the Client must return the material in good condition. Backpack Baby will check that there are no pieces missing and the equipment it is in good working condition and will return the deposit in no more than 3 working days. The return of the deposit it is subject to the return of the material in good condition, not broken or damaged.

If 48 hours after the end of the rental period, the material has not been returned to Backpack Baby, it will be considered to have become property of the client and the deposit will be cashed by Us without any possibility for the client to take action in this respect again Backpack Baby.

8- Privacy policy

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right to enforce any term of this agreement.
The contract between us shall be governed by and interpreted in accordance with Spanish law and the Spanish courts shall have jurisdiction to resolve any disputes between us.
These terms and conditions, together with our current website prices, delivery details, contract details and privacy policy, set out the whole of our agreement relating to the supply of the equipment to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorisedrepresentation about the nature or quality of ant good offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.